Job Description
Job Responsibilities - Make outbound calls daily in the performance of education, employment, and reference verifications provided by job applicants on behalf of our clients
- Review and complete verification requests as ordered by our clients
- Determine, through research, the next steps to verify the information
- Answer inbound calls on a multi-line phone system for the Verifications Department
- Conduct internet research to verify education and employment information provided by job candidates
- Email businesses, schools, and professional organizations to verify information given by job applicants on behalf of our clients
- Conduct interviews with professional references to assess a job applicant's previous work history
- Administrative responsibilities related to the Verifications team
Requirements
- A minimum of 2 years of US verification experience
- A compelling telephone manner is essential, along with a polished and professional demeanor
- Proficiency in G-Suite and Microsoft Office applications
- Efficiently navigate across multiple windows and browsers, conduct thorough internet research, and type at a speed of 45 words per minute
- Must be amenable to work in US timezone
Minimum Technical and Work Environment Requirements:
- Internet Connection:
- Primary internet connection with a minimum speed of 15 Mbps .
- Backup internet connection with at least 10 Mbps .
- Backup connection must be capable of supporting work during a power outage.
- Primary Device:
- Desktop or laptop equipped with at least:
- Intel Core i5 (8th generation or newer) , Intel Core i3 (10th generation or newer) , AMD Ryzen 5 , or an equivalent processor.
- A minimum of 8 GB RAM .
- Backup Device:
- Must meet or exceed the performance of an Intel Core i3 processor.
- Must be functional during power interruptions.
- Peripherals and Workspace:
- A functioning webcam .
- A noise-canceling USB headset .
- A quiet, dedicated home office space .
- A smartphone for communication and verification purposes.
Benefits
- Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
- Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
- Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
- Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
- Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
- Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
Job Tags
Full time, Work at office, Home office